Business Analyst

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Job Title

Business Analyst

Role Type

Permanent, full time

Job Location

Billingshurst, West Sussex

Reports To

Data & Business Intelligence Manager

The company

From day one, Thakeham has been driven by a clear vision: to transform the way people think about new-built developments.

Over 20 years later, that ethos is still very much alive, reflected in our numerous awards and reputation in the sector. Today, Thakeham employs close to 250 people and has a forecasted revenue of £219 million in 2023/24.

An infrastructure-led community creator and strategic land promoter, Thakeham is committed to partnerships, innovation and creating amazing places to live and work. We are industry-leading in sustainability and biodiversity. Every Thakeham home completion will be Net Zero Carbon by 2025.

We pride ourselves on our ‘Infrastructure first’ approach, ensuring communities release the benefits of new development at the outset, rather than later in the process. We deliver social, affordable and retirement housing for a wide range of housing associations and local authorities.

People are Thakeham’s most important asset, and this is reflected in the way we operate. We were recognised in the prestigious ‘Best Places to Work 2023’ and are listed in the Top 100 Best Large Companies to Work For 2023.

Our people enjoy excellent rewards and working conditions in an exciting and growing business. We offer exciting career opportunities, and are keen to develop, guide and support our employees, regardless of what stage they are in their careers.

We value diversity and encourage people to bring their full authentic selves to work. A Gold Armed Forces Covenant signatory and supporter of armed force’s charity Building Heroes, Thakeham operates a Talent for Development outreach campaign for military veterans and college leavers.

Work and fun should not be mutually exclusive and Thakeham offers a range of social events including quiz nights, BBQs and all staff parties. We run informal lunch and learns and take on charity challenges such as dragon boat racing. We encourage people to volunteer in their communities, offering two paid days per year to do so. Where roles allow, our summer hours policy in June, July and August allows people to enjoy longer weekends with their loved ones. A flexible approach to working is available all year round.

At Thakeham we build communities, together.


The department

The role will report directly to the Data & Business Intelligence Manager, working to ensure understanding and analysis of data and business information needs. The role sits within the IT department but will comprise of a large element of project based work, working alongside a number of other departments across the organisation. 


The role

 The successful candidate will; 

  • Collaborate with stakeholders to understand and document business objectives, processes, and requirements
  • Conduct interviews, surveys, and workshops to elicit and gather information
  • Analyse and document current business processes, systems, and workflows
  • Create detailed business requirements documents, use cases, and functional specifications
  • Analyse and interpret data to identify trends, patterns, and insights
  • Develop and maintain reports and dashboards to support decision-making
  • Work with stakeholders to design solutions that address business needs and improve efficiency
  • Collaborate with technical teams to ensure proposed solutions align with technology capabilities 
  • Develop test plans and test cases to ensure that solutions meet business requirements
  • Collaborate with quality assurance teams during the testing phase
  • Assist in the implementation of new processes, systems, or technologies
  • Provide support and training to end-users during the rollout of new solutions
  • Identify opportunities for process improvement and efficiency gains
  • Facilitate meetings and presentations to convey complex information in a clear and understandable manner

This list is not exhaustive. Tasks will be allocated to reflect increasing levels of development and experience.


The required skills

  • Strong analytical and problem-solving skills are essential for evaluating complex business processes and data
  • Excellent verbal and written communication skills to effectively interact with stakeholders and convey findings
  • Familiarity with tools and techniques for data analysis, process modelling, and documentation
  • Proficient in PowerPlatform, Advanced MS Excel, Sharepoint, SQL, Dax, Powerquery 
  • Bridging the gap between the IT team and rest of the business 
  • Basic project management skills to coordinate tasks, timelines, and deliverables
  • Ability to adapt to changing priorities and requirements
  • Ability to work effectively with cross-functional teams and diverse groups of stakeholders


The benefits

  • Competitive salary 
  • Salary sacrifice car scheme 
  • Annual holiday allowance 26 days increasing to 27 after 3yrs service and 28 after 5yrs service (plus bank holidays) 
  • Life assurance 
  • Private medical insurance 
  • Health screening 
  • Pension scheme 
  • Bonus scheme 
  • Flexible working hours in a modern office environment / Working from Home Policy 
  • Excellent development and progression opportunities for the right candidate 
  • Company Social events

Plus a whole range of other employee benefits that we can tell you all about, our employees are rewarded for their performance, attitude and results.



We are committed to providing equal opportunities in employment and treating people fairly. We will treat all job applicants and employees equally regardless of age, race, religious belief, colour, ethnic or national origin, sex, marital status, sexual orientation or disability. We welcome applicants from all sectors of society and we are committed to promoting an inclusive environment for all.


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