Sales Consultant

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Job Title                                Sales Consultant

Role Type                              Permanent, full time

Reports to                             Sales Director

Job Location                        Northern Home Counties – West Horsley


The Company

Thakeham is an infrastructure-led community creator and strategic land promoter and proud winner of a Sunday Times 100 Best Small Companies to Work For.

The business is committed to partnerships, innovation and creating amazing places to live and work. Thakeham is a leader in the industry on sustainability and biodiversity. We are at the forefront of delivering sustainable homes, committed to ensuring every Thakeham home is carbon-neutral in production, and carbon-zero throughout its lifetime use by 2025. These core values underpin the company-wide mission to affect communities in a positive way

Thakeham was launched in 2003. From day one, the company was driven by a clear vision: to transform the way people think about new-built developments. Today, Thakeham employs close to 200 people with a turnover of over £105m.

People are Thakeham’s most important asset. Thakeham operates a thriving graduate recruitment programme and supports the Movement to Work initiative to help young people secure work. Thakeham has signed the HBF Mental Health Charter and recently organised a health and wellbeing programme during Lockdown.

A Silver Armed Forces Covenant signatory and supporter of armed force’s charity Mission Motorsport, Thakeham operates a Talent for Development outreach campaign for military veterans and college leavers.

Away from work, Thakeham offers a range of staff events including quiz nights and participates in charity challenges including dragon boat racing.

We pride ourselves on our ‘Infrastructure first’ approach, ensuring communities release the benefits of new development at the outset, rather than later on in the process. Thakeham strive to not just create new homes, but genuinely amazing places to live, work and play. Thakeham delivers social, affordable and retirement housing for some of the biggest housing associations and local authorities in the country.  Partners include the NHS England Healthy New Towns Initiative, the Plunkett Foundation, Social Value UK and have been awarded a prestigious Gold Supply Chain School.

Offering exciting career opportunities that are second to none, we are keen to develop, guide and support our employees throughout their careers. Our people enjoy excellent rewards and working conditions in an exciting and fast growing business.


The Department

We have a fantastic opportunity to join our successful Sales team and be part of something special.  The perfect candidate should hold a full driving license and have a minimum of 5 years’ experience in a customer service or sales environment.  Previous new homes experience is essential and the successful candidate will need to demonstrate a passion for delivering exceptional customer service.  You will be required to be flexible with your working hours and be able to work at weekends & bank holidays.

The Job Role

The role is pivotal to ensure all our visitors experience a warm welcome and consistent journey through our buying process.

Primary responsibilities following successful completion of training will include;

  • Successfully negotiating property sales, demonstrating effective closing techniques
  • Business development via internal leads, lapsed leads, outbound calls and following up enquiries
  • Customer focus ensuring that all customers receive exceptional customer service
  • Developing strong customer relationships through the customer journey
  • Identifying opportunities to maximise sales
  • Contract progression
  • Knowledge of various sales tools eg relevant government initiatives along with developer led initiatives
  • Contributing to Sales & Marketing meetings and activities and taking the lead in the day to day running of the development
  • Market research of competitors
  • Selling off plan
  • The typical contracted hours will be a standard 5 days opening (Thurs – Mon)

This list is not exhaustive. Tasks will be allocated to reflect increasing levels of development and experience.


The Required Skills

  • Minimum of 5 years of customer service or sales experience
  • General local knowledge of the area would be advantageous
  • Good verbal & written communication with a good level of competence in IT
  • Relishes the opportunity to work under own initiative or within a team to achieve targets
  • Well-presented, with a positive and engaging attitude to work
  • Happy, driven and enthusiastic person wishing to start a career in new homes property sales


The Benefits

  • Competitive salary and uncapped commission package
  • Salary sacrifice car scheme
  • Annual holiday allowance 26 days increasing to 27 after 3yrs service and 28 after 5yrs service (plus bank holidays)
  • Life assurance
  • Private medical insurance
  • Health screening
  • Pension scheme
  • Bonus scheme
  • Excellent development and progression opportunities for the right candidate
  • Company Social events

Plus a whole range of other employee benefits that we can tell you all about, our employees are rewarded for their performance, attitude and results.


Thakeham is committed to providing equal opportunities in employment and treating people fairly. We will treat all job applicants and employees equally regardless of age, race, religious belief, colour, ethnic or national origin, sex, marital status, sexual orientation or disability. We welcome applicants from all sectors of society and we are committed to promoting an inclusive environment for all.

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