Consumer Code

The Consumer Code for Home Builders (the Code) is an industry-led scheme which gives protection and rights to you, the purchaser of a new homes, ensuring you are treated fairly and are fully informed about your purchase before and after you sign the contract.


Thakeham is registered with the NHBC, the leading home warranty and insurance provider and standards-setter for UK house-building, and complies by the Code requirements.


The Code benefits you, the home buyer by aiming to improve on the already high levels of customer satisfaction and therefore enhance the reputation of the industry.


NHBC Guidance documents


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