Be confident in our NHBC ratings

The National House Building Council (NHBC) states its primary purpose is raising the construction standards of new homes in the United Kingdom.

Your satisfaction in your new home is important

This is where the NHBC comes in. NHBC has measured homeowner satisfaction since 2004. Its surveys measure homeowner satisfaction at both 8 weeks and 9 months after legal completion.

It’s the UK’s largest homeowner satisfaction survey. Up to 100,000 questionnaires are sent each year. And with a response rate of between 50% and 75%, the NHBC provides crucial insights into homeowner satisfaction on an unrivalled scale.

We are incredibly proud to currently hold a 100% rating for new home owners that would recommend our new homes to their friends or would buy from from us again. This is testament to our team and the team of professionals that we work with on a daily basis.

Nicky and Rhyan bought a new home in Burgess Hill. Nicky said: “We had not heard of Thakeham before but as we talked to friends and family, it transpired that a friend’s brother had bought a Thakeham house.

“We spoke to him and were delighted when he sang Thakeham’s praises, confirming our thoughts that we would be buying a high-quality new home from a well-regarded local developer who delivered on their promise.”



NHBC for new homeowners

NHBC’s stated purpose is to give homeowners confidence in the quality of new homes. Your next new home is one of the biggest investments of your life and as a new homeowner you will also want complete peace of mind.

The NHBC is the UK’s leading warranty and insurance provider for UK house-building for new homes and is perhaps best known for providing consumer protection for homebuyers through its 10-year Buildmark warranty.

The NHBC provides a range of Buildmark warranty products that offer homeowners protection for homeowners. As an insurer, the NHBC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.The NHBC is a non-profit distributing company limited by guarantee.

NHBC for new homebuilders

The NHBC work with us in several ways. They provide inspection services, guidance and training to builders. The NHBC also engage with the industry, the Government and key stakeholders, contributing to all aspects of the housing agenda.

We work closely with the NHBC and follows its guidelines.

NHBC Stats

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