Sales Consultant
The company
From day one, Thakeham has been driven by a clear vision: to transform the way people think about new-built developments.
Over 20 years later, that ethos is still very much alive, reflected in our numerous awards and reputation in the sector. Today, Thakeham employs close to 250 people and has a forecasted revenue of £219 million in 2023/24.
An infrastructure-led community creator and strategic land promoter, Thakeham is committed to partnerships, innovation and creating amazing places to live and work. We are industry-leading in sustainability and biodiversity. Every Thakeham home completion will be Net Zero Carbon by 2025.
We pride ourselves on our ‘Infrastructure first’ approach, ensuring communities release the benefits of new development at the outset, rather than later in the process. We deliver social, affordable and retirement housing for a wide range of housing associations and local authorities.
People are Thakeham’s most important asset, and this is reflected in the way we operate. We were recognised in the prestigious ‘Best Places to Work 2023’ and are listed in the Top 100 Best Large Companies to Work For 2023.
Our people enjoy excellent rewards and working conditions in an exciting and growing business. We offer exciting career opportunities, and are keen to develop, guide and support our employees, regardless of what stage they are in their careers.
We value diversity and encourage people to bring their full authentic selves to work. A Gold Armed Forces Covenant signatory and supporter of armed force’s charity Building Heroes, Thakeham operates a Talent for Development outreach campaign for military veterans and college leavers.
Work and fun should not be mutually exclusive and Thakeham offers a range of social events including quiz nights, BBQs and all staff parties. We run informal lunch and learns and take on charity challenges such as dragon boat racing. We encourage people to volunteer in their communities, offering two paid days per year to do so. Where roles allow, our summer hours policy in June, July and August allows people to enjoy longer weekends with their loved ones. A flexible approach to working is available all year round.
At Thakeham we build communities, together.
The department
We have a fantastic opportunity to join our successful Sales team and be part of something special. The perfect candidate should hold a full driving license and have a minimum of 5 years’ experience in a customer service or sales environment. Previous new homes experience is essential and the successful candidate will need to demonstrate a passion for delivering exceptional customer service. You will be required to be flexible with your working hours and be able to work at weekends & bank holidays.
The role
The role is pivotal to ensure all our visitors experience a warm welcome and consistent journey through our buying process.
The successful candidate will;
- Successfully negotiate property sales, demonstrating effective closing techniques
- Business development via internal leads, lapsed leads, outbound calls and following up enquiries
- Customer focus ensuring that all customers receive exceptional customer service
- Developing strong customer relationships through the customer journey
- Identifying opportunities to maximise sales
- Contract progression
- Knowledge of various sales tools e.g. relevant government initiatives along with developer led initiatives
- Contributing to Sales & Marketing meetings and activities and taking the lead in the day to day running of the development
- Market research of competitors
- Selling off plan
- The typical contracted hours will be a standard 5 days opening
This list is not exhaustive. Tasks will be allocated to reflect increasing levels of development and experience.
The required skills
- Previous customer service or sales experience
- General local knowledge of the area would be advantageous
- Good verbal & written communication with a good level of competence in IT
- Relishes the opportunity to work under own initiative or within a team to achieve targets
- Well-presented, with a positive and engaging attitude to work
- Happy, driven and enthusiastic person wishing to start a career in new homes property sales
The benefits
- Competitive salary
- Salary sacrifice car scheme
- Annual holiday allowance 26 days plus bank holidays
- Life assurance
- Private medical insurance
- Health screening
- Pension scheme
- Commission scheme
- Excellent development and progression opportunities for the right candidate
- Company Social events
Plus a whole range of other employee benefits that we can tell you all about, our employees are rewarded for their performance, attitude and results.
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We are committed to providing equal opportunities in employment and treating people fairly. We will treat all job applicants and employees equally regardless of age, race, religious belief, colour, ethnic or national origin, sex, marital status, sexual orientation or disability. We welcome applicants from all sectors of society and we are committed to promoting an inclusive environment for all.